1. Introduction

Thank you for shopping with Aashtech Innovation private limited. We strive to ensure you are satisfied with your purchase. This Return and Refund Policy outlines the terms and conditions for returning products and obtaining refunds.

2. 60-Day Refund Guarantee

Eligibility: If you are not completely satisfied with your purchase, you can request a refund within 60 days of the purchase date.

Refund Request: To initiate a refund, please contact our support team at support@aashtechinnovationprivatelimited.com with your order details. Include your name, order number, and reason for the refund request.

3. Return Procedure

Product Returns: For physical products, returns are accepted if initiated within 7 days of delivery. The product must be unused, in its original packaging, and in the same condition as received. To initiate a return, please contact our support team with your order details to receive return instructions.

Refund Processing: Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-7 business days.

4. Non-Refundable Items

Non-Returnable Items: Certain products are non-returnable, including items damaged due to misuse, products returned without original packaging, or items purchased during clearance sales unless defective.

Note: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to a defective or incorrect item.